We know the time your frontline sales teams spend with clients is extremely valuable to your business. We help you increase productivity and ensure your employees are continually upskilling.
RapL technology helps you build core competencies through:
Training sales employees on financial products and services from their company or partner products.
Fast ramp-up of new employees through high attrition and also helps with large volume of hiring.
Continuous training on new products, process/SOPs, customer service and sales (upsell, cross-sell, etc.).
Customer Service
Delivering customer excellence
RapL helps your customer service team learn about managing queries and dealing with your customers day in, day out. Ensuring the team rapidly gains new knowledge is central to the reputation of your business.
Here are the top four things finance sales people need regular training and reinforcement on:
Product knowledge: all products sold, new product launches and promotions.
Effective comparison with competition to highlight key differentiation between models and variants.
Training on mandatory financial compliance and regulations
The sales process: closing the sale and completing the paperwork correctly in the first instance.
Banking Products
Know your finance products
RapL gives your sales teams the right training and tools to talk about your products in detail. With regularly reinforced product knowledge, your team can keep up-to-date with all the latest banking products.
We know that business teams run more smoothly when everyone works together, to the same goal. Our technology helps your team deliver operational excellence with a smile.